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hp customer care centers
Telephone support for most Hewlett-Packard products. Depending on your product's warranty, there may be a fee charged.
Before you call
For faster service and to ensure that HP uses your time wisely, please make sure that you can access your hp product and have the following information available when you call:
- Product number and serial number
- Operating system; for example Windows XP
- Messages displayed when the problem occurred
- Any recent changes to hardware or software
- What you've already done to try to solve the problem
Support for HP products (United States only)
| support for: | phone | hours of operation | additional information |
| HP home computing, printing and digital imaging products: all-in-one (officejet*), calculators, cameras*, cd-writers* and dvd+rw drives*, digital entertainment center, deskjet, home networking, jetdirect, jornada*, pavilion*, pavilion notebook*, pavilion media PC*, photosmart* (printers, cameras and scanners), plotters, hp printers, hp scanners |
800-474-6836 800-(HP-invent) |
hours vary by product selection * indicates support is available 24 hours a day, 7 days a week | U.S.: English and Spanish for most products; Canada: English and French |
| All Compaq products, Presario products, iPAQ products, Compaq printers, Compaq scanners, Compaq commercial, enterprise or business products, and former 'Digital' products (storage, Proliant, ALPHA, OpenVMS, TRU64 UNIX) |
800-652-6672 number only valid for products specified on the left |
24 hours a day, 7 days a week for most products | U.S.: English and Spanish* for most consumer products; Canada: English and French *not available for commercial and business products |
| HP business computing and storage products e-vectra, epc, monitors, network hardware and software, netservers, business PCs (brio, kayak, hp omnibook, notebook), storage products and systems, workstations |
970-635-1000 | hours vary by product selection | U.S. only, English only |
Sales consultation (United States only)
| consultation for: | phone | hours of operation | additional information |
| general sales inquiries ask about any HP product, service or solution |
*800-752-0900 Please direct all support inquiries to hp's product support phone numbers listed above | hours vary by menu selection | U.S. only, English only For some inquiries, you may be directed to a toll number. |
| buy online for home and home office buy HP and Compaq products direct online from (hpshopping.com) |
888-999-4747 source code: hp1 | 6:00 a.m. - 7:00 p.m. PT Mon. - Fri. 8:00 a.m. - 4:00 p.m. PT Sat. & Sun. |
U.S. only, English only |
| buy online for your business buy HP and Compaq products for your business direct from the small and medium business store (www.smb.compaq.com) |
800-888-9909 | 8:00 a.m. - 9:00 p.m. ET | U.S. only, English only |
All other inquiries (non-support related)
| in English only | phone | hours of operation | additional information |
| general inquiries | *800-752-0900 Please direct all support inquiries to hp's product support phone numbers listed above | hours vary by menu selection | U.S. only, English only |